We value every customer's shopping experience. Please carefully check whether the goods are in good condition after receiving them. If there are any problems such as damage, defects, shipping errors, etc., please contact us and we will handle it for you as soon as possible.
If you need to return or exchange goods, please send an email to whi.studio.00@gmail.com to apply within 7 days after receiving the goods. Returned or exchanged goods must keep their original packaging and have not been used. Return and exchange freight for non-defective goods must be paid by The consumer bears the responsibility.
All customized products such as: engraving, chain length modification, special ring customization and other non-standard specifications products are not within the scope of return and exchange applications because they cannot be resold. Please carefully confirm the product size and details before placing an order.
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